A complex permanent residency immigration application has a great outcome

I had a very complex permanent residency application and after researching for hours, I felt completely stumped.

I asked around some colleagues and was referred to Gerald Santucci at SHG. I made contact with him and from the outset, he put me at ease, was very receptive and happy to assist. I sent through all the paperwork and he made an initial recommendation and gave advice on which avenues we could take.

Although the outcome was very uncertain due to the very rare situation, the team took the case and Dominic Cookman was my point of contact. Dominic was a delight to deal with, very patient and responsive. He put together the full submission and walked me through the process. He was upfront about what would happen next and kept in regular contact.

Ultimately, he made the good news call that permanent residency had been granted and it was like a huge weight was lifted in an instant.

I could not have been happier with the advice, service and outcome and I have no hesitation in recommending Gerald, Dominic and the team at SHG as Canberra’s immigration specialists.

Alex Ah Key